Need Help With Products, Orders or Wholesale Prices?
Our dedicated B2B sales and support team is here to assist you with direct factory wholesale prices, sample orders, inventory status, and global warehouse pickup management.
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Send Us a Message
Fill out the form below, and our specialized account managers will review your business requirements and respond within 12-24 business hours.
Direct Channels
Central Support Email
USA Hotline & Hours
Monday - Friday
10:00 AM - 6:00 PM PST (Los Angeles Time)
China Corporate Phone & Hours
Monday - Friday
9:00 AM - 6:00 PM GMT+8 (Beijing Time)
How Can We Assist Your Hair Business?
Wholesale & Branding
Inquire about custom wholesale pricing tiers, flexible sample ordering, and custom packaging support for boutique owners.
Product Match & Textures
Get expert recommendations on picking the right hair collections, from Miss Flawless best-sellers to top-tier Miss Unique raw hair.
Order & Logistics
Track your shipping status or initiate a policy-compliant return. Please remember to provide your official order number.
Global Warehouse Pickup Services
XBL Hair supports local warehouse fulfillment at both our US distribution hub and China supply headquarters. All local pickups are available by appointment only. Unscheduled visits cannot be accommodated.
LA Distribution Center
330 E Lambert Rd Unit 278A,
Brea, CA 92821, United States
🕒 Hours: 10:00 AM - 6:00 PM PST (Mon-Fri)
Guangzhou Supply Center
Room B12041, No. 222, Guangyuan West Road,
Guangzhou, Guangdong, China
🕒 Hours: 9:00 AM - 6:00 PM GMT+8 (Mon-Fri)
⚠️ Mandatory Notice: Please contact our customer service team or book online before visiting either location to confirm product availability, allocation times, and security clearance.
Before Reaching Out
Including these brief details ensures our account specialists can fast-track your solution accurately:
- Wholesale Accounts: Outline your business type, specific textures/lengths of interest, and projected initial batch volume.
- Product Inquiries: Provide the exact hair collection name (e.g., Miss Fantastic, Miss Flawless) or direct catalog URL.
- Order Support: State your 5-digit order confirmation number and the corresponding account email used at checkout.
