Frequently Asked Questions
From our Los Angeles warehouse: UPS delivery takes about 2 business days, or next-day delivery is available.
From our China warehouse: DHL/FedEx shipping takes 3–5 business days to the US/UK/Canada.
To African regions: DHL delivery usually takes 7–9 business days.
Yes. XBL Hair only uses 100% human hair, with no synthetic or animal fibers mixed in.
Yes. All XBL Hair products are dyeable and heat-friendly.
Miss Fantastic / Miss Flawless series: bleach to #613, dye any color.
Miss Attractive series: bleach close to #613, dye any color.
Miss Lovely & Miss Pretty series: bleach to #27, dye into darker shades.
With proper care:
- Bundles & wigs: 1–2 years
- Closures & frontals: 8–12 months
The actual needs depend on the frequency and method of use.
Minimal shedding and tangling may occur, but with proper maintenance, the hair stays smooth, soft, and manageable.
Yes. Returns and exchanges are accepted within 14 days if the hair is unused, unwashed, and in its original packaging.
Yes. We support wholesale bulk orders and dropshipping services for salon owners, stylists, and online stores.
Yes. XBLHair offers local pickup at our warehouse in Brea, California, near Los Angeles and Orange County.
Pickup is available by appointment for confirmed products. Please contact our team before visiting so we can check the exact hair grade, length, texture, color and quantity you need.
Same-day pickup may be possible depending on stock and appointment availability, but it is not guaranteed.
Warehouse: 330 E Lambert Rd, Unit 278A, Brea, CA 92821.
We accept PayPal, Credit/Debit Cards, Klarna (Pay Later), and Bank Transfer (for wholesale orders).
- Wash with sulfate-free shampoo and condition regularly.
- Avoid heavy oils and excessive heat.
- Store the hair in a cool, dry place when not in use.
Our wigs are adjustable with straps and combs, fitting most head sizes (21–23 inches). For custom sizes, please contact us.
Yes. Our customer service team is available 24/7 online to answer questions about care, styling, and orders.
Yes. Once your order is shipped, you will receive a tracking number via email to monitor delivery status.
Yes. You can request gift packaging at checkout or contact our customer service for special arrangements.
Yes. Please contact us before placing multiple orders so we can combine them for faster shipping and lower costs.
